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Online and Mobile Tools

Published Nov 03, 24
0 min read


Cadillac understands the significance of car care and makes it easy for customers to access maintenance details. From digital resources to in-person service, Cadillac employs a range of approaches to make sure customers are well-informed about their vehicle’s requirements.

The MyCadillac app acts as a mobile hub where Cadillac owners can view maintenance alerts. This mobile app provides tailored alerts about routine services, recalls, and service needs based on the specific model and distance covered. In addition, the app enables owners to schedule service appointments with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, complements the app by offering more in-depth resources such as PDF guides, service calendars, and warranty details. It enables users to monitor of their vehicle’s service history and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain plays a key role in providing service information to owners. During visits, the service advisors explain suggested services and address potential issues with the driver. They provide a detailed breakdown of what the service entails, the time needed, and the expenses. Dealerships also ensure that service records are updated digitally, making it easy for users to see all past maintenance of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are equipped with smart technology that provide service reminders and notices directly on the vehicle's dashboard. These notifications are calculated by the vehicle’s usage and driving habits, making certain that drivers are notified when it’s time for services such as fluid checks, tire rotations, or brake service. The in-car system gives specifics of each notice, explaining the task and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac provides printed owner’s manuals that include a detailed maintenance schedule, information on proper vehicle care, and fluid specifications. These guides detail tire care, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website hosts a range of instructional content and maintenance tutorials that cover basic services, such as checking fluid levels, changing a tire, or interpreting alerts. These tools enable users to be proactive about their vehicle's care while learning about the importance of timely servicing.

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